Contact us
We are here to help you before, during and after your purchase or engagement. Choose the channel that suits you best:
- the form on this page;
- the email address support@lavoig.net;
- our WhatsApp, from the button that appears on every page of lavoig.net.
A person from our team will reply as soon as possible during business hours (Central Mexico time).
To help you faster
- include your order, quote or proposal number, if you have one;
- describe what you need or what happened;
- if a product arrived damaged or does not work, attach photos or a video;
- tell us how you prefer to be contacted.
Your security
We will never ask you for your card details, PIN, passwords or verification codes via WhatsApp, email, social media or phone. The only valid payment accounts and links are those that we confirm to you in writing from support@lavoig.net.
Your personal data
We use what you send us only to assist you, in accordance with our Privacy notice. To exercise your rights of access, rectification, cancellation or opposition, write to us at support@lavoig.net.
If you are not satisfied with our response, you can also turn to the Federal Consumer Protection Agency (Procuraduría Federal del Consumidor, PROFECO).