Use of artificial intelligence

Lavoig.net is an AI-First platform: it runs on Lavteg, the AI-Native infrastructure of Lavoig.net, where artificial intelligence helps our team in its everyday work. This page states exactly what artificial intelligence does at Lavoig.net and what it does not do.

Where we use it

• Catalog and pages: it helps us organize product pages, write descriptions and translate the platform into other languages. A person from our team reviews that content before it is published and is accountable for it.
• Quotes and proposals: it helps us prepare drafts faster. A person reviews them, corrects them if needed and sends them.
• Replies: it may help us draft a reply to your message, but a person reviews it and sends it.
• Internal operations: inventory, reports and administrative tasks within Lavteg.

Where we do not use it

• It does not decide prices, discounts, availability, credit or anything else that affects you: a person decides that and confirms it in writing.
• It does not make decisions about you based solely on automated processing.
• It does not create testimonials or reviews, and it does not present images of people or products created with artificial intelligence as real.
• It does not imitate anyone's voice or likeness without their express written consent.

If an artificial intelligence assistant serves you

On WhatsApp, by email and through the form, a person replies to you. If Lavoig.net offers you a chat with an artificial intelligence assistant, the chat window tells you so before you type, its answers are for information only and may contain errors, and you can ask to be served by a person at any time. Nothing it says is a binding offer until a person confirms it in writing.

Content created with artificial intelligence

If we publish a realistic image, audio or video created or altered with artificial intelligence, we say so next to it. Texts prepared with the help of artificial intelligence are reviewed by a person from our team, who takes editorial responsibility for what is published.

Providers and your data

We use models from Anthropic (Claude) and OpenAI, in the United States. They receive only what is necessary for the task, act as processors on our behalf and, according to their commercial terms, do not use that data to train their models. Do not send them sensitive personal data, passwords or card details through a chat. The processing of your data is governed by our Privacy notice.

Questions or reports

If you believe that something we published with the help of artificial intelligence is incorrect or misleading, write to us at support@lavoig.net and we will review it.

This is a translation of the Spanish original. If they differ, the Spanish version prevails, unless the law of your country of residence requires otherwise.

Last updated: October 15, 2026.